TENANT SERVICE

Quality Tenant Service (QTS) is a hallmark of the Jones Lang LaSalle Leasing and Management Group. Jones Lang LaSalle has consistently placed a high emphasis on providing superior tenant satisfaction in the operation of its property assignments. Through QTS, Jones Lang LaSalle-managed properties have come to be regarded by their tenants as among the best in each market they serve. Property teams have become stronger, as team members have personally committed themselves to excellence in service and long-term careers with the firm. The property management team at Trinity Centre have collectively been together for over 5 years and the General Manager has been at the property since the opening of the first office building in 1999. The Property Team's objectives are:

• To reinforce our commitment to deliver superior Quality Tenant Service
• To increase the value and quality of the investments we manage through continuous evaluation and enhancement of service
• To serve as a vehicle to recognize and reward the Trinity Centre Property Team for outstanding performance and innovation
• To retain quality tenants

For information about the Tenant Handbook visit www.TrinityCentreInfo.com

CONCIERGE SERVICE

Charm City Concierge has been providing concierge services throughout the Metro area since 1993. An all-purpose support system for every part of your business and personal life, Charm City Concierge offers quick access to over 100 personal and corporate services without ever leaving your office. Whether it’s procuring premium event tickets, finding the perfect client gift, catering an office luncheon or assisting Trinity Centre with the execution of our own charitable initiatives and tenant events, Charm City Concierge will lend a helping hand.

Trinity Centre is very excited to partner with Charm City Concierge as we continue to provide Trinity Centre Tenants with the level of service you have come to expect. Our concierge is Sherry Moeser. Sherry is available Monday through Friday 8:30 am – 5:00 pm via email at trinity@charmcityconcierge.com or by phone at 703.815.1245.

For more information on the concierge visit www.charmcityconcierge.com